Allstate Auto Insurance Review for USA 2022

Allstate is tied with Travelers for #6 in our 2022 Best Auto Insurance Companies. It has average to below average scores in each of the subcategories, including Best for Customer Service, Best for Claims Handling, and Most Likely to be Recommended. Study data indicate that Allstate auto insurance rates are some of the most expensive among the insurers we reviewed, with the average rate being 33% higher than the national average.

Allstate Customer Service

Based on our survey data, Allstate ranks #6 in our Best for Customer Service category. Forty-six percent of customers who have filed a claim say they are completely satisfied with the ease of filing a claim and the service provided. Satisfaction scores increase among respondents who have filed a claim. Of that group, 50% say they are completely satisfied with the ease of contacting customer service, while 47% say they are satisfied with the service provided.

Allstate Claims Handling

Allstate ranks #7 in our Best for Claims Handling. About half of all respondents say they are completely satisfied with how easy it was to file a claim, and 45% say the same about the status updates they received during the process. Forty-six percent of respondents say they are completely satisfied with how their claim was resolved.

Allstate Customer Loyalty

Customer loyalty refers to the likelihood that a respondent will renew their policy and recommend their insurer to other drivers seeking coverage. According to the survey results, Allstate ranks seventh in our Best for Customer Loyalty category.

Among respondents who have not filed a complaint, 44% say they are very likely to repeat their complaints and 37% say they are very likely to recommend Allstate to other drivers. For respondents who have filed a claim, 38% said they would recommend Allstate to someone looking for insurance, and 46% said they would renew their Allstate policy.
How much does Allstate car insurance cost?

Allstate’s average rate for auto insurance is $2,047, which is 33% higher than the national average of $1,539. It’s also double the USAA average rate, which is the lowest average rate for auto insurance. Geico, which has the second lowest car insurance rates, is $900 less than Allstate. Allstate also has some of the highest rates for drivers in every category we looked at, including teen drivers, older drivers, drivers with an accident or DUI on their record, and drivers looking for minimal coverage.

It’s important to note that our data may provide an indication of how much the average driver pays for coverage with a specific insurer, but may not be indicative of their rates. The best way to determine how much you’ll pay for auto insurance is to obtain and compare numerous quotes before purchasing a policy.

Allstate auto insurance for you

Allstate Rates for Teen Drivers

Name	17 year old female	17 year old male
Allstate	$6,607	$7,441
National Average	$4,860	$5,503

Car insurance rates for teen drivers are generally the most expensive compared to drivers in other age groups. Allstate’s rates are about 17% higher than the national average and more than double those of USAA, which has the lowest auto insurance rates in our study. Parents of teen drivers looking for coverage may also want to consider Geico, which has the second lowest rates for car insurance for teen drivers. Only Farmers and Progressives have more expensive auto insurance rates for teen drivers than Allstate.

Allstate Rates for Young Adult Drivers

Name	25-year-old woman	25 year old male
Allstate	$2,262	$2,352
National Average	$1,628	$1,713

Allstate’s rates for young adult drivers are nearly 11% higher than the national average. Rates for young adult men is about 8% higher than the national average. Young adult drivers looking for affordable coverage may want to consider USAA or Geico, which offer rates well below the national average.

Allstate Rates for Adult Drivers

Name	35-year-old woman	35 year old male
Allstate	$1,992	$1,978
National Average	$1,388	$1,397

Adult drivers generally enjoy more affordable car insurance rates compared to teen and young adult drivers. However, Allstate’s rates for female adult drivers are 19% higher than the national average, while rates for male adult drivers are 17% higher than the national average. Allstate’s rates are more than double those of USAA, which has the lowest rates for adults. Geico, which has the second lowest rates for adults, is about $800 less than Allstate.

Allstate Rates for Senior Drivers

Name	60-year-old woman	60 year old man
Allstate	$1,827	$1,869
National Average	$1,245	$1,282

When it comes to auto insurance rates for older drivers, Allstate’s rates are nearly 23% higher than the national average. About $1,000 less than Allstate, USAA has the lowest auto insurance rates for seniors. Allstate’s rates are about $800 more than GEICO, which has the second lowest auto insurance rates for seniors. Only AAA has higher auto insurance rates for seniors than Allstate.

Allstate Rates After a Speeding Ticket

Name	Fee after a speeding ticket
Allstate	$2,326
National Average	$1,767

When you receive a speeding ticket, you will likely see an increase in your auto insurance rates. Allstate’s rates for drivers with a speeding ticket on their driving record are nearly 22% higher than the national average. USAA and State Farm have the lowest rates for drivers in this category.

Allstate rates after an accident

Accidents are a part of life, but unfortunately, they often lead to higher insurance premiums, especially if you are at fault. Allstate’s rates for drivers with an accident on their driving record are nearly 30% higher than the national average. They are double that of USAA, which has the lowest rates for drivers in an accident. Allstate’s rates are also almost double those of State Farm, which has the second lowest rates for drivers in an accident.

Allstate Auto Insurance fees after a DUI

Name	Fee after a DUI
Allstate	$3,017
National Average	$2,320

One of the consequences of having a DUI on your driving record is increased car insurance rates. Allstate’s rates are 16% higher than the national average for drivers with a DUI. That’s $1,300 more than State Farm, which has the lowest rates for drivers with a DUI on their driving record. Only AAA has higher rates than Allstate for drivers in this category.

Allstate rates for drivers with bad credit

Name	Bad Credit Driver Rate
Allstate	$3,227
National Average	$2,524

One of the many factors auto insurance companies use to determine auto insurance rates is your credit score. Generally, the higher your credit score, the lower your auto insurance rates. Allstate’s rates for drivers with bad credit are 17% higher than the national average. They’re also more than $1,400 higher than Geico, which has the lowest rates for drivers with bad credit. Only AAA and State Farm have higher rates than Allstate.

How much is the minimum coverage with Allstate?

Name	Fee for low coverage
Allstate	$1,961
National Average	$1,372

Most states require minimum coverage, so it’s important to check with your state’s department of motor vehicles or insurance to make sure you have the required amounts. Allstate’s minimum coverage rates are 34% higher than the national average. That’s about $1,000 more than USAA, which has the lowest rates, and about $900 more than Geico, which has the second-lowest rates for drivers with minimal coverage.

How much does high coverage cost with Allstate?

Name	The rate for high coverage
Allstate	$2,138
National Average	$1,518

High-coverage policies may offer stronger insurance, but that extra protection often means higher premiums. Allstate’s rates for high coverage are nearly 32% higher than the national average. They are twice as much as USAA, which has the lowest rates for high coverage, and $900 more than Geico, which has the second lowest rates for high coverage. Only AAA has more expensive rates than Allstate for drivers with high coverage.

Allstate Auto Insurance Discounts

Based on our survey data, 37% of respondents said they were completely satisfied with the policy discounts offered by Allstate. The company offers a large selection of discounts to help customers save on their auto insurance rates. These include:

• New car discount
• Multiple policy discount
• Smart Student Discount
• Discount on anti-lock brakes
• Anti-theft discount
• Early signing discount
• Responsible payer discount
• EZ Payment Plan Discount
• Allstate eSmart Discount (Paperless)
• FullPay Discount
• Safe Driving Club Discount

Allstate’s discount opportunities vary by state, so contact Allstate directly or visit their website to determine what discounts are available to you or other drivers on your policy.

What types of car insurance does Allstate offer?

Allstate offers common types of coverage that can help you meet lender or state insurance requirements. They also offer other types of coverage and add-ons to help you customize your policy to meet your needs.

• Collision
• Comprehensive
• Responsibility
• Medical payments
• Personal Injury Protection (PIP)
• Uninsured/Underinsured Motorist
• Custom Equipment Coverage

Other services offered by Allstate Auto Insurance

• Road coverage
• Rental reimbursement coverage
• Classic car insurance
• Car insurance to travel to Mexico
• Shared ride insurance
• As for driving
• Claim Satisfaction Guarantee
• Allstate Rewards
• Deductible rewards
• New car replacement
• Accident forgiveness
• Safe driving bonus
• Extended Vehicle Care

Other Allstate Auto Insurance

• Owners
• Tenants
• Condominium
• Vehicle (motorcycle, boat, RV, etc.)
• Life
• Identity Theft
• Business
• Pet
• Event
• Owner
• Phone protection

Allstate vs. the competition

Allstate Auto Insurance vs. Geico

Based on our survey data, Allstate and Geico share similar scores in customer service, claims handling, and customer loyalty. However, in all categories, Geico offers much lower rates than Allstate, according to our study. For example, Geico’s average rate is $900 less than Allstate’s average rate. For some specific categories of drivers, Allstate’s rates are nearly double Geico’s. For example, Allstate’s rates for teen drivers are more than double what Geico rates for teen drivers. Geico’s rates for drivers with high coverage are also nearly half the rates offered by Allstate.
Find out more in our Geico review.

Allstate Auto Insurance vs. Travellers

While Allstate scores strongest in our Best for Customer Service and Most Likely to be Recommended categories, travelers outperform Allstate in all other categories. Travelers are ranked #1 in our Best for Claims Handling category. Based on our study data, Travelers also offers lower rates than Allstate. Allstate’s average fare is nearly $700 more than the average traveler’s fare. Allstate’s rates are also higher for each of the driver demographics we examined. For drivers with bad credit, Traveler rates are nearly $800 less than Allstate’s. For drivers with minimal coverage, Traveler rates are nearly $700 less than Allstate rates.

FREQUENTLY ASKED QUESTIONS

Is Allstate good auto insurance?

Based on our survey and rate study data, Allstate isn’t the best choice for most drivers. Its scores for customer service, claims to handle, and customer loyalty put Allstate at the bottom of our rating. A review of the data also reveals that Allstate offers some of the highest auto insurance rates of the companies included, with the average rate being 33% higher than the national average.

Who should get car insurance from Allstate?

If you prefer a company with a long history of selling auto insurance, Allstate might be a good fit for you. However, for drivers who want an auto insurance company with high-performance customer service and claims handling, Allstate may not be a good fit. Also, Allstate car insurance rates are some of the most expensive in our review, making it a poor choice for drivers looking for the cheapest car insurance policy.

Where can I get Allstate Auto Insurance?

You can get Allstate auto insurance online, over the phone, from a local app, or by contacting a local agent. Drivers can also use the Allstate app to explore coverage options.

How does Allstate compare to other auto insurance companies?

According to our study, Allstate has average scores in most categories, including customer service, claims handling, and customer loyalty. Allstate often has some of the most expensive rates across all driver demographics and driver categories compared to other insurers we reviewed.